You may retake a class one time within six months of
the date you originally attended a class. A limited
number of seats in a class are reserved for retakes.
There must be retake seats available on the date you
request. If there are no retake seats available on the
class date you request, you may want to contact us closer
to the class date to determine if any retake seats are
available or request to retake the class on another
date it is offered.
We reserve the right to reschedule you to
another date for your retake, if the class date you
originally requested becomes full. We will try not
to do this, but we reserve the right to do so if
necessary.
You may cancel your retake 24 hours or more before the
class and re-schedule the class for another date. Cancellations
of a retake less than 24 hours before the class start
time will cause you to lose the retake privileges for
that class. If you request a retake and do not attend,
your retake privileges for that class are considered
used.
Retakes of the following are not available:
• Tutoring;
• Private classes;
• Consulting; • On-site classes (classes held at a customer
location);
• Classes where the fee is paid to anyone other than
Computer Training Source, Inc.
You may bring the student manual from your original
class and use it during your retake class. If the student
manual has changed since you originally took the class,
or if you forget to bring your original student manual
to a retake, you may borrow a student manual from the
front desk. If you wish to write in or keep this loaner
student manual, the fee is $25.
If you have any questions about this retake policy,
please email
info@ctstraining.com.
