Salesforce Admin Certification Prep
This hands-on course is designed for professionals who are trying to obtain the Salesforce Administrator Certification (ADM201). Students will learn how to customize their organization’s application, including creating new objects, page layouts, fields, and business processes. The class will also provide the students with a strong foundation on how to maintain and manage data, create high-quality reports and dashboards, and how to automate business processes for their organization. The prerequisite to this course is the completion of the prework. Mandatory Prework: https://trailhead.salesforce.com/en/users/tacademy/trailmixes/administrative-essentials-for-new-admins-pre-work
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Salesforce for Sales Reps
This course has been tailored to sales representatives who manage and convert leads and opportunities in the Salesforce Platform Lightning Edition, with the goal of winning sales. Students will learn to create and manage records such as leads, accounts, contacts, and opportunities. They will receive hands-on experience on how to keep better records of sales activities including scheduling tasks, appointments and calls, use Salesforce Email, utilize Chatter when working in teams, create and manage Reports and Dashboards – all on one platform. The course will also provide students with multiple methods of navigating the Lightning Edition platform to improve their efficiency and productivity.